Contacts
Are you a student with questions about your project, the steps involved, or the support we offer? You’re not alone, and we’re here to help.
Our aim is to provide you with clear answers, save you time, and offer effective support at every stage. Please don’t hesitate to get in touch; we’ll get back to you as soon as possible.
Come and meet us!
Right at the heart of student life, Smerra supports you directly on your campus, where it all happens. Throughout the year, you can find us at university events, freshers’ weeks or alongside student societies all across France. The aim? To be there for you, at the right time, with practical solutions to your needs.
And if you prefer to speak face-to-face, that’s possible too: our teams welcome you to our Smerra branches to help you with all your arrangements, simply and efficiently, in Besançon, Chambéry, Clermont-Ferrand, Grenoble, La Tronche, La Rochelle, Lyon and Saint-Étienne.
Our teams also welcome you to student halls of residence.
Contact us
Need a helping hand with student life? Health insurance, general insurance, accommodation, moving abroad… What changes when you become a student 🧐? The Smerra teams are here to support you and advise you on what you need to bear in mind as you navigate the changes ahead in your life!
Already a Smerra member?
For any enquiries regarding your policy (claims, submitting supporting documents, managing a claim, cancelling your policy, etc.), please go directly to your Smerra member portal to contact us.
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